Organisations drive value creation and capture through the management of their operations. Operations consider the design and implementation of the business & operating model, the organising of people within structures, and the business processes which control workflows across the organisation.
In terms of management, issues of effectiveness and efficiency become significant in terms of how we employ our resources towards value creation. Are all the components of the organisation delivering outputs according to specification? Also, does the value of the outputs afford the capital expended? Clear metrics indicating success or failure are important to drive and sustain the organisation's competitive advantage.
Across all industries and sectors, the factors which inform effective operations remain fluid, and evolve according to shifts in context. Technology is changing how people interact with each other and organisations. Politics inform regulations which define business activity within sets of rules that generally express societal norms. Value systems are changing and this will put pressure on supply chains as products and services adapt.
We assist organisations in developing an integrated understanding of their organisation and operations. With this understanding, the appropriate mechanisms for organisational transformation can be discovered and planned for towards the fulfilment of strategic objectives.
AIA supports all our service offerings with implementation support – ensuring that we see our work through to completion. We believe that strategy not implemented is often worse than no strategy at all as this creates a false sense of progress. We are committed to walking hand in hand with our clients.
Our practice is led by Yasser Ditta and Mandla Mvelase
Yasser Ditta currently fulfils the role of Executive Director and leads the Capacity Building practice at AIA. Having completed his studies in the field of commerce, specialising in marketing and communications management, Yasser gained near on a decade of valuable experience in the manufacturing industry with diverse exposure in his field of study as well as in process, operations and general management...Read On
Mandla Mvelase is a Leader at AIA and senior business executive with over 20 years of senior management and executive experience. Mandla has extensive experience across sectors, with many years spent within the Financial Services sector. He has served as the acting CEO, Chief Strategy Officer (CSO) and Chief Marketing Officer (CMO) of the Road Accident Fund (RAF), the General Manager of Group Marketing and Corporate Affairs for Metropolitan Holdings Limited...Read On